Conversational AI The Future of Automated Communication
Conversational AI aims to replicate human conversations using automated messaging and speech-enabled applications that are closer to real human interactions. The Conversational AI can easily be confused with chatbots due to the automation similarities. However, the former technology is multidimensional, as it deals with both text and voice modalities through varying channels.
The most optimized and fully versed Conversational AI systems are capable of making human-like interactions to a point where conversations between AI and actual human conversations become indistinguishable.